Review Comments

AEC greatly appreciates all your feedback. Please visit our comment page to read more comments, or visit our survey page to take our survey and leave a comment.

Aggie

04/09/15 - AEC Rochester

> Response from AEC: Thank you for sharing your concerns. We are very happy that Aggie's condition improved for you, however we do recommend that you monitor the situation carefully as these episodes may worsen if/when they re-occur. As we discussed, the underlying cause is not something that is able to resolve on it's own. We understand your decision and wanted to ensure you understood Aggie's condition. We wish you the best with Aggie. Sincerely, Dr. Heather Robertson.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
To Whom It May Concern: I was at your hospital with my cat, Aggie, on 3-8-15. My cat was paralyzed in the hind quarters suddenly over night and I sought help from your vet. Her diagnosis was a thrombosis. X-rays were taken to make sure there were no broken bones. The vet heard, upon examination, a faint heart beat in the pelvic area which in my experience with cats means there is hope and that blood being pushed through the aorta. Aggie was not able to walk that morning but was not crying or acting out with me. She began to howl and became very agitated when I stepped outside of my house to put in her the car, she is an indoor cat. The howling continued through her visit at your office. I explained to the vet that she seemingly was not in pain, but I was told she was and that a pain med was going to be given so that she could be examined which I agreed. When the vet explained what she had found and did tell me that there was an heart beat but faint, that Aggie should be put to sleep. I advised the vet that I didn't agree and that I could not allow this to happen and that I would take Aggie to her vet on Monday. Which I did. I had to sign paper work that I was taking Aggie out of your facility, which at the time I didn't understand. Just wanted you to know that Aggie is doing very well and walks with a limp, but not all the time. Actually she was doing a lot better on Monday the 4th of March and has now almost completely recovered. Had I not made the right decision and had the hope, only because of the faint heart beat, this animal would not be in my life today and I would have regrets for not listening to my intuition. I guess what I am saying, that just maybe it should be considered that if one hears an heart beat no matter how slight, there is hope that the blood is flowing to the areas it should be. The clot seemed to dissolve or move, which it did on its own, but because of lack of blood to the hind quarters she does have a limp but has recovered almost completely. I think your vet overreacted because of the howling and felt that Aggie
needed to be put to sleep to put her out of perceived pain, but that simply was not the case. She didn't seem to listen to me. I am not angry, but only concerned that when a situation like this shows itself, and there is that glimmer of hope and just plain common sense that there may be a different outcome if time is given to the animal to heal itself and that the owner just might be right. I am sincerely grateful that there are people like yourselves out there and hope that you understand my concern. Thank you for your consideration in this matter. Sincerely, Glenda Elmer and Aggie
- Aggie's Owner [Avg. Score: 3.3
]

Text Us

Enter your mobile phone number below, and someone from Animal Emergency Center will respond with a text to your phone right away.

Don't worry - you can opt-out by texting STOP when you don't want to receive any more texts from us.