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Ellie
06/02/20 - AEC Rochester
I’m still blown away by this office. I’m always terrified of taking my cat to a new vet, but this office was recommended by my primary veterinarian and this will be my new place for emergencies. Every single person I spoke to was helpful. I felt that the veterinarian who saw my cat actually spent time with her and took the time to look at her and understand her. They explained every option to me clearly, and when my cat struggled to cooperated, they called me explaining that she was having a hard time and gave me more options, they didn’t push her or make me worried that she was in trouble. Sending your pet into a vet without you being there is scary, but I would trust this office wholeheartedly again with Ellie. - Ellie's Owner [Avg. Score: 5.0]