AEC thanks the clients below for their feedback and comments. If you would like to leave a comment or upload a photo of your pet, please click here for our customer survey.
Ranger07/10/2025 - The doctor that saw Ranger was very educated and reassuring. He spent time answering all our questions and explaining everything that was... (more)
Lulu07/07/2025 - We have been to your facility in the past and have always been treated with kindness and respect. Our Lulu got into a fight with her sister... (more)
Simon 07/03/2025 - I wanted to publicly think each and every one of you for being thoughtful and sending me a card after losing my companion. You guys gave Simon... (more)
Iris07/01/2025 - I am at a loss for words! Every person whom we met at AEC Rochester helped to make our visit a pleasant experience for us even though the... (more)
Tug06/16/2025 - We were treated with compassion and empathy for our pup’s condition. We were fearful bringing him in as we had a previous experience... (more)
06/06/2025 - They were awesome with our dog. We called about an hour before bringing her in and they saw us quickly and proficiently. Our dog is wary sometimes... (more)
Tug05/19/2025 - We cannot express the gratitude we have for AEC. When we were in crisis with our pup they didn't hesitate to have us bring him in. Communication... (more)